Terms of Use

1. Acceptance of terms

By accessing or using this website, you agree to be bound by these Terms of Use and by our Privacy Policy available at Privacy Policy. If you do not agree, do not use this website. You must be at least 16 years old to use this site and the services offered. If you are under 16, do not provide personal information and ask a parent or guardian to contact us at [email protected].

2. Description of services

VOLLE SAS provides online and blended educational programs focused on sales, negotiation, customer work, and business communication. Services include course listings, program materials, video lessons, practical exercises, and community features designed for learners in Canada. The site also provides information about schedules, fees, and enrollment procedures.

3. User obligations

• You must use the site lawfully and not for any activity that is illegal, fraudulent, or harmful.
• Do not scrape, harvest, or systematically collect content or user data without our written permission.
• Do not impersonate individuals or provide false information when registering or communicating with the service.
• Respect intellectual property rights and the privacy of other users.
• Comply with any additional rules provided for specific courses or features.

4. Intellectual property

All content on this site, including text, graphics, logos, course materials, images, and video, is owned or licensed by VOLLE SAS and is protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the content for your personal, non-commercial learning. Any unauthorized copying, redistribution, modification, or public display is prohibited.

5. Disclaimers

Services and content are provided "as is". VOLLE SAS does not warrant that the site will be uninterrupted, error-free, or free of harmful components. We do not guarantee the accuracy, completeness, or suitability of course outcomes for your specific needs. You understand that learning outcomes depend on your own effort and circumstances.

6. Limitation of liability

VOLLE SAS will not be liable for indirect, incidental, special, or consequential damages arising from your use of the site or services. Our total aggregate liability for direct damages is limited to the greater of 1,000 EUR or amounts actually paid by you to VOLLE SAS for the service giving rise to the claim in the 12 months preceding the claim. Some jurisdictions do not allow limitations on liability; where prohibited, this limitation will not apply to the extent required by law.

7. Indemnification

You agree to indemnify and hold VOLLE SAS, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or your misuse of the site.

8. Third-party links

The site may contain links to third-party websites or resources. VOLLE SAS is not responsible for the content, privacy practices, or availability of those third-party services. Links are provided for convenience and do not imply endorsement.

9. Privacy

Our Privacy Policy explains how we collect, use, and share personal data. By using this site you consent to those practices. The Privacy Policy is available at Privacy Policy. If you submit forms or register for courses, you will see the Privacy Policy link adjacent to submission buttons and must provide required consents where indicated.

10. Governing law and jurisdiction

These Terms are governed by the laws of France. Any dispute arising from or related to these Terms or your use of the site will be subject to the exclusive jurisdiction of the French courts, in particular the Tribunal judiciaire de Niort, unless mandatory law requires a different venue.

11. Dispute resolution

If you have a complaint, contact us at [email protected] and provide details. We will attempt to resolve disputes informally within 30 days. If we cannot resolve the dispute, the parties may pursue binding arbitration or bring the matter before the competent courts described above, consistent with French law and mandatory consumer protections that may apply.

12. Termination

VOLLE SAS may suspend or terminate your access to the site at any time for violation of these Terms, for suspected fraudulent activity, or for other legitimate reasons. Upon termination, your right to use the site stops immediately. Termination does not waive any rights we may have under these Terms or applicable law.

13. Changes to terms

We may update these Terms from time to time. If we make material changes, we will provide at least 14 days notice before the changes take effect by posting a notice on the homepage or by email to registered users. Continued use of the site after the effective date constitutes acceptance of the updated Terms.

14. Contact information

Legal entity: VOLLE SAS
Registered address: 5 Louisière, 79700 Saint-Pierre-des-Échaubrognes, France
Email: [email protected]

Additional provisions

These Terms, together with the Privacy Policy and any other legal notices published on the site, form the entire agreement between you and VOLLE SAS regarding use of the website. If a court finds any provision unenforceable, the remaining provisions will remain in effect. No waiver of any provision is effective unless in writing and signed by VOLLE SAS.